Last updated: January 2020
The Libman Company and Libman Cleaning Concierge offers a wide range of websites to assist customers across the globe. Please read the site-specific details in this privacy statement, which provide additional details about some of The Libman Company’s websites.
You can freely access much of our websites without providing any personal information. But certain functions of our website, for example purchasing products, entering contests, filling out surveys, and receiving newsletters, emails, or other promotional information from us, require that you submit some personal information. We do not collect any personal information without providing adequate notice and choice.
- Your Rights Concerning Personally Identifiable Information
You always have the right to request information about your stored data, its origin, its recipients, and the purpose of its collection at no charge. You also have the right to request that it be corrected, blocked, or deleted. You can contact us at any time at firstname.lastname@example.org if you have further questions about privacy and data protection.
- Notice Concerning the Data Protection Officers and Party Responsible for Libman Websites
The party responsible for processing data on our US-based websites intended for American and other non-European users, such as Libman.com, Libmanpro.com, LibmanClean.com, etc., is:
The Libman Company
1 Libman Way
Arcola, IL 61910
- Types of Data We Collect
Our goal is to provide you with the best and most efficient service as possible so you can get the best cleaning experience. The Libman Company collects data to help us provide this service. We use the data that we collect about you to fulfill your product and service purchases and to create a personalized online experience. In order to better provide you with these products and services, our websites collect two types of information about users: Personally Identifiable and Non-Personally Identifiable Information.
- How We Collect Data
Server Log Files
The website provider automatically collects and stores information that your browser automatically transmits to us in server log files. These include the type and version of your browser, operating system used, referrer URL, hostname of the accessing computer, time of the server request, and IP address. These data are not combined with data from other sources. The basis for data processing allows the processing of data to fulfill a contract or for measures preliminary to a contract.
Should you send us questions via the contact form, we will collect the data entered on the form, including the contact details you provide to answer your question and any follow-up questions. We do not share this information without your permission. Therefore, we will process data you enter onto the contact form only with your consent. You may revoke your consent at any time by sending an informal email request to email@example.com. We will retain the data you provide on the contact form until you request its deletion, revoke your consent for its storage, or the purpose of its storage ceases to exist. Mandatory provisions, especially mandatory data retention periods, remain unaffected by this provision.
Registration on Libman Websites
Some Libman websites allow you to register with the website to access additional functions offered here. The input data will only be used for the purpose of using the respective site or service for which you registered. We will process the data provided during registration based on your consent under GDPR Art. 6(1)(a). You may revoke your consent at any time by sending an informal email request to firstname.lastname@example.org. We will continue to store the data collected during registration for as long as you remain registered on our website. Mandatory provisions, especially mandatory data retention periods, remain unaffected by this provision.
Leaving Comments on Libman Websites
Some Libman websites allow you to leave comments or reviews. If you use the comment or review function on the sites, the time at which you created the comment and your email address will be stored along with your comment, as well as your username, unless you are posting anonymously. Our comment or review function may store the IP address of those users who posted. We need this information to be able to pursue actions for illegal or slanderous content. The comments and reviews are stored based on your consent under GDPR Art. 6(1)(a). You may revoke your consent at any time by sending an informal email request to email@example.com. Mandatory provisions, especially mandatory data retention periods or obligations to maintain records
Some Libman Company websites have social media or other types of plugins to improve our customers' online experience. Social media plugins allow users to engage with their social media pages. Libman pages may include plugins to Facebook, Twitter, Instagram, Pinterest, Snapchat, YouTube, Vimeo, Google Maps, or other platforms. When you visit our site, a direct connection between your browser and the social media company’s server is established. This allows the social media company to process the users’ engagement with their social media plug-in. To establish this connection, the social media company receives information that you have visited our site from your IP address. Libman has a legitimate interest in creating an engaging user experience on its webpages. Thus, the basis for the data processing under the GDPR is Art. 6(1)(f). Information about each social media plugin can be found in the Learn More section of this provision.
Analytics and Advertising
Some Libman Company websites use third-party analytics and advertising services to a custom and optimized user experience from our websites and their advertising. Libman Company pages may include the analytics and advertising services of Google Analytics, Google Analytics Remarking, Google reCAPTCHA, Facebook Web Beacon, or BazaarVoice Web Beacon. The collection of this data may come in the form of cookies, web beacons, or plugins. General information about how cookies, web beacons, and plugins work can be found above in the sections titled Cookies, Web beacons, and Social Media Plugins, respectively. Libman has a legitimate interest in providing optimized user experience from our websites and their advertising. Thus, the basis for data processing under the GDPR is Art. 6(1)(f). Information about each of the analytics and advertising services used on Libman websites can be found under the Learn More section of this provision.
If you would like to receive our newsletter, we require a valid email address as well as information that allows us to verify that you are the owner of the specified email address and that you agree to receive this newsletter. No additional data is collected or is only collected on a voluntary basis. We only use this data to send the requested information and do not pass it on to third parties.
We will, therefore, process any data you enter onto the contact form only with your consent under GDPR Art. 6 (1)(a). You may revoke your consent at any time by sending an informal email request to firstname.lastname@example.org as well as through the “unsubscribe” link in the newsletter. The data processed before we receive your request may still be legally processed.
- How to Access and Control Your Personal Data
You always have the right to request information about your stored data, its origin, its recipients, and the purpose of its collection at no charge.
You may change any of your personal information in your account online at any time. Also, you may contact us to assist in the changing your personal information in your account online or to change, block, delete, or provide to you any other personal information stored by Libman. However, some past transactional and encrypted backup data may not be deleted. To make any personal data requests, please contact us at email@example.com.
- A Special Note About Children’s Privacy
You must be at least 18 years old to have our permission to use this site. Our policy is that we do not knowingly collect, use, or disclose Personally Identifiable Information about visitors under 18 years of age. If you are the parent or guardian of a minor under 18 years of age and believe that the minor has disclosed personally identifiable information to us, please contact us at firstname.lastname@example.org so that we may delete the minor’s information.
- Other Important Privacy Information